Terms & Conditions

Sales Tax

All tax rates are based on local and state regulations and are determined by the ship from and ship to address. All funds collected as a result are submitted to the specific government agency. For our tax-exempt customers, state laws require us to have your signed tax exemption or resale certificate on file at our offices. We are required to charge you sales tax if we do not have this documentation.

Warranty

If a defect in materials or workmanship is found in any of our products, we will repair or replace it, free of charge, for the lifetime of the product. This excludes normal wear and tear. As all Atlas products are available on a limited basis, we will recommend an alternate item should an exact replacement or repair not be possible. If an alternate item is not desired, a refund or credit will be provided. This warranty excludes normal wear and tear. Be aware that the customer is responsible for any and all return shipping charges. This applies to the original purchaser and is non-transferrable.

Returns and Exchanges

We will gladly accept any returns on the condition that the item includes all of the original packaging, instructions, receipt and has not been laundered. Returns will not be accepted on closeout items. Please do not send any items back unless you have contacted a sales representative first. Items must be received within 60 days from date of purchase. It must be unused and undamaged. As all Atlas products are available on a limited basis, we will recommend an alternate item should an exact replacement or repair not be possible. If an alternate item is not desired, a refund or credit will be provided. All returns will be carefully inspected before giving a refund, credit or exchange. The customer is responsible for any and all shipping charges. Returns may be subject to a 10% restocking fee. Please contact us if you have any questions.

If you would like to request a return or an exchange, please click here to go to our return center.

You will need your order number and the email address associated with the purchase, which you can find on your account page, in the original order confirmation email, or in your shipment notification email.

Accuracy

We try very hard to keep the information on this website as accurate and up to date as possible. However, errors may occur that may sometimes result in inaccurate information being displayed. This includes, but is not limited to, errors in stock status, product description, price, images, sizing information and availability. This website is meant to serve as a useful guide and ecommerce tool, but Atlas Standard is not responsible for any errors or discrepancies.